The Policy is subject to change at any time without notice. By visiting this website and every time You choose the GalaxyCard Option on this website or on any of our Merchant Partner's store or website, You agree to be bound by the terms and conditions of this Policy.
To make sure you are aware of any changes, please review this Policy periodically.
When you use any of the services provided by GALAXYCARD on this website, or on any portal provided by GALAXYCARD or on the website of any of GALAXYCARD's Merchant Partners, GALAXYCARD may seek and collect certain personal information (hereinafter referred to as "Information"). Accordingly, whenever You use this website, avail any of the services of GALAXYCARD directly or with partnership with a Merchant Partner of GALAXYCARD, You consent to the collection, use and disclosure of the Information in accordance with the terms and conditions of this Policy.
Personal information refers to any information that relates to a natural person, which is capable of identifying such a person. GALAXYCARD may collect Information such as your name, address, mobile number, date of birth, gender, qualifications, proof of identity, proof of address, bank account details, transaction history on its Merchant Partner's websites, data available on mobile phone and other electronic devices, etc.
The Information may be collected from you when you use the website www.GalaxyCard.in, or when you use the mobile phone applications of GALAXYCARD, or when you fill in the information in any online application form provided by GALAXYCARD or when you make a transaction with any of the Merchant Partners of GALAXYCARD. The Information being collected may be categorized into mandatory and voluntary. In the event you do not provide the mandatory information, GALAXYCARD may not be able to provide You with its services including the GalaxyCard Option.
GALAXYCARD only collects Information, which is relevant with the services being provided by GALAXYCARD. The Information is collected to analyse your transaction patters and to conduct credit worthiness checks. To see additional details on what data is collected, see our Terms of service on our website www.galaxycard.in
We use data collection devices such as "cookies" on certain pages of our website and in our mobile applications to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits.
If you transact with us, we collect some additional information, such as a billing address, a credit/debit card number and credit/debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
Utilisation of the Information
The Information collected will be used for the following purposes:
To verify your identity on GALAXYCARD's platform or the platform of any of its Merchant Partners
To create the best, personalised experience for you
For internal data analysis and marketing operations
To reach out to potential customers and offer them the best customised services through the platform
Ensure adherence to legal and regulatory requirements for prevention and detection of frauds and crimes amongst others
GALAXYCARD will keep your Information confidential to the maximum extent possible. GALAXYCARD may have partnership and/or collaboration arrangement with various financial institutions ("FI Partners") and merchants ("Merchant Partners"), and may share Your Information with them if required. The Information thus shared with the FI Partners and the Merchant Partners shall be processed and dealt by them in accordance with individual privacy polices. You hereby consent to your Information being shared by GALAXYCARD with its FI Partners and/or Merchant Partners. GALAXYCARD does not make any representation about the privacy policies of any third parties.
In the event GALAXYCARD receives any document on behalf of the FI Partner or the Merchant Partner, GALAXYCARD shall collect and retain such documents as an agent for the FI Partner and the Merchant Partner as the case may be.
GALAXYCARD does not sell or rent your Information. The Information is only used by GALAXYCARD to provide its services to its customers.
Google User Data
GALAXYCARD may, with your consent, requests a one time read access on your inbox. GALAXYCARD will access your public profile and will extract bank statement pdfs, income tax records, and other data relevant to building a financial profile for you. This data is stored by GALAXYCARD as per laws and guidelines set by RBI. GALAXYCARD may also share this information with our FI partners. GALAXYCARD may also share this information with selected PARTNERS with your prior consent.
Disclosure of Information
Internal Use: GALAXYCARD and its employees may utilise the Information for the purposes as set out in the ‘Utilisation of the Information' section.
Government agencies: GALAXYCARD may share any and all parts of the Information with Government agencies, administrative bodies, authorised law enforcement agencies, court, regulatory/governmental authority or any other organisation, individual or entity for the following reasons:
Verification of identity
Prevention, detection, investigation including but not limited to cyber incidents, prosecution and punishment of offences
To comply with applicable law, order, regulation, or government request
To enforce applicable terms of service, including investigation of potential violation.
To detect, prevent, or otherwise address fraud, security or technical issues
For any other purpose as required by law, judicial or administrative order or regulation.
Security Practices and Procedures
Internal access to the Information is on a need- only basis. Further, employees and personnel of GALAXYCARD are bound by confidentiality policies, which obligate them to protect the confidentiality of the Information.
Best efforts will be taken to ensure that the third parties to whom the Information is shared to enable GALAXYCARD to provide its services are also bound by confidentiality policy similar to the policy that GALAXYCARD abides by.
The Information shall be retained for as long as is required to provide the services to you, or as may be required for internal operations or as may be required by law. Wherever Your Information may be held within GALAXYCARD, the GALAXYCARD intends to take reasonable steps to protect it from unauthorized access or disclosure. GALAXYCARD is committed to protecting the security of Your personal information. We use a variety of security technologies and procedures to help protect Your personal information from unauthorized access, use, or disclosure.
Notwithstanding anything mentioned herein in this Policy or elsewhere, GALAXYCARD shall not be held responsible for any loss, damage or misuse of Your Information, if such loss, damage or misuse is due to a Force Majeure Event.
A "Force Majeure Event" shall refer to any event that is beyond GALAXYCARD's reasonable control and shall include, without limitation, flood, explosion, acts of God, sabotage, fire civil commotion, strikes or industrial action of any kind, war, acts of government, riots, insurrection, computer hacking, un-authorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.
Any dispute you may have in relation to the collection and use of Your Information shall be subject to this Policy and laws of India.
In accordance with Information Technology Act 2000 and rules made there under, the contact details of the Grievance Officer are provided below:
GCT Technologies Private Limited
Phone: + 91 9899200185
Questions regarding GalaxyCard, its products or any other questions in relation to the foregoing should be directed to the following address: support@GalaxyCard.in